Terms of Service

Last updated: May 2026

Overview

This website is operated by John Patsan Media. Throughout the site, the terms “we”, “us” and “our” refer to John Patsan Media. John Patsan Media offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and engaging our services, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site, including without limitation users who are browsers, clients, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 — Use of This Website

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or that you have the consent of a parent or guardian to use this site.

You may not use our website or services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction in connection with your use of our services.

You must not transmit any viruses, malware or any code of a destructive nature.

A breach or violation of any of these Terms may result in an immediate termination of your access to our services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our website, services or content without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We reserve the right to modify the contents of this site at any time. We have no obligation to update any information on our site and you agree that it is your responsibility to monitor changes to our site.

Section 3 — Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making business decisions without consulting primary or more authoritative sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information on this site at any time without prior notice.

Section 4 — Services and Pricing

All services offered by John Patsan Media are subject to a separate service agreement or proposal agreed upon between John Patsan Media and the client prior to commencement of work.

Pricing for our services is subject to change without notice. Any pricing communicated during a consultation or proposal is valid for the period specified in that proposal only.

We reserve the right at any time to modify or discontinue any service or any part of our website without notice. We shall not be liable to you or any third party for any modification, suspension or discontinuance of services.

We do not warrant that the results obtained from the use of our services will meet every expectation, as marketing outcomes are subject to a range of external factors beyond our control including platform algorithm changes, market conditions and audience behaviour.

Section 5 — Intellectual Property

All content on this website including text, graphics, logos, images and other materials is the property of John Patsan Media and is protected by applicable Australian and international copyright and intellectual property laws.

Content, strategies, reports and materials produced by John Patsan Media for a client as part of a paid engagement remain subject to the terms set out in the relevant service agreement. Where no service agreement exists, all work produced by John Patsan Media remains the intellectual property of John Patsan Media until full payment has been received.

You may not reproduce, distribute or use any content from this website without express written permission from John Patsan Media.

Section 6 — Third Party Links and Tools

Our website may contain links to third party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy or practices of third party websites and we do not warrant and will not have any liability or responsibility for any third party materials, websites or services.

We are not liable for any harm or damages related to your use of or reliance on any third party websites or services accessed through links on our site. Please review the policies and practices of any third party carefully before engaging with them.

We may also provide access to or recommend third party tools and platforms as part of delivering our services. Such tools are provided on an as-is and as-available basis and we shall have no liability arising from your use of those tools beyond what is set out in your service agreement.

Section 7 — User Submissions and Feedback

If you send us feedback, suggestions, ideas or other submissions, whether by email, contact form or otherwise, you agree that we may use such submissions without restriction or compensation to you. We are under no obligation to maintain any submission in confidence or to respond to any submission.

You agree that any information you provide to us will be accurate and that you will not submit false or misleading information, content that infringes on the rights of others, or any material of an unlawful, offensive or harmful nature.

Section 8 — Personal Information

Your submission of personal information through our website is governed by our Privacy Policy, which forms part of these Terms of Service. Please review our Privacy Policy for full details on how we collect, use and protect your personal information.

Section 9 — Prohibited Uses

In addition to other restrictions set out in these Terms of Service, you are prohibited from using our site or its content:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any applicable laws or regulations in Australia or your jurisdiction
• To infringe upon or violate our intellectual property rights or those of others
• To harass, abuse, defame, discriminate against or intimidate any person
• To submit false or misleading information
• To upload or transmit viruses or any other malicious code
• To collect or track the personal information of others without consent
• To spam, phish or engage in any other deceptive practice
• To interfere with or circumvent the security features of our website

We reserve the right to terminate your access to our website or services for violating any of the prohibited uses set out above.

Section 10 — Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our website or services will be uninterrupted, timely, secure or error-free.

Your use of our website and services is at your sole risk. Our website and services are provided on an as-is and as-available basis without any representations, warranties or conditions of any kind, either express or implied.

To the fullest extent permitted by law, John Patsan Media, its directors, employees, subcontractors and agents shall not be liable for any indirect, incidental, special or consequential damages of any kind arising from your use of our website or services, including but not limited to lost profits, lost revenue, loss of data or replacement costs, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or in connection with our services shall not exceed the total fees paid by you to John Patsan Media in the three months preceding the claim.

Section 11 — Indemnification

You agree to indemnify, defend and hold harmless John Patsan Media and its subcontractors, employees and agents from any claim, demand or damages, including reasonable legal fees, made by any third party arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 12 — Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms of Service and shall not affect the validity or enforceability of the remaining provisions.

Section 13 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by ceasing to use our website and notifying us that you no longer wish to engage our services.

We may terminate this agreement at any time without notice if we determine that you have failed to comply with any term or provision of these Terms of Service. Any obligations and liabilities incurred prior to the termination date shall survive the termination of this agreement.

Section 14 — Entire Agreement

These Terms of Service, together with our Privacy Policy and any service agreement entered into between John Patsan Media and a client, constitute the entire agreement between you and us and govern your use of our website and services. They supersede any prior agreements, communications or proposals, whether oral or written.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Section 15 — Governing Law

These Terms of Service and any agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Section 16 — Changes to Terms of Service

We reserve the right at our sole discretion to update, change or replace any part of these Terms of Service by posting updates to this page. It is your responsibility to check this page periodically for changes. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes.

Section 17 — Contact Information

Questions about these Terms of Service should be directed to us at:

John Patsan Media
Newcastle, NSW, Australia
hello@johnpatsanmedia.com.au
johnpatsanmedia.com.au